No Hardware, Just Software

Run a robust call management center without the need for expensive equipment or staff. Create a great impression for your company even with very low costs. Provide custom menus, choose music-on-hold for your different clients groups and integrate Voicemail as well as SMS interactions with your clients. The possibilities are endless, and you don't need any specialized equipment to get going. We will handle all the voice interactions for you.

Voice Features

Routing Calls

Dynamically handle calls and provide different greetings to your callers or special focus groups. Easily route calls automatically to different departments or team members based on location or service. Allow the caller to determine the way their call is handled using interactive voice response menus.

Message Recording

Voice mail is a great place to mine sales leads, sometimes as far as a few weeks back. However, that information may not be available to you from your mobile service provider after that long. We allow you to save your data from voice mail for as long as you need it. We also allow you to collect information from callers directly through voice. Do this on regular or premium rated numbers.

Text to Speech Engine

Use our inbuilt, intuitive text-to-speech engine to read back information to clients. This can include information on account balances, inquiries or even emails for times when you are away from the internet. You have the choice of different voices and accents.

Queuing calls

Place calls on hold, and even play music while the caller is routed to the right agents. Eliminate missed calls, and take your client relations to a whole new level. Use our cloud PABX and eliminate call bottlenecks. With our platform, you can now receive as many calls as you have client interest and all your clients are transferred seamlessly to your agents.

Call Automation

Make automatic calls from within your application either to transfer local calls to international extensions, or to respond to caller events. Allow external calls in response to SMS events or when reminders are triggered on your application.

Voicemail Facility

Capture and store Voicemail on the cloud. There after get your Voicemail transcribed to email and sent to you for easy reading. That way you can know what the caller was calling for with a quick glance. We store all your Voicemails indefinitely, so you can always take a listen later.

No Need for Equipment

Get an amazing call management system on the cloud without the need to buy expensive equipment. Access your calls from a web dashboard or from a smart phone. Quickly grow your call center at the click of a button or shrink your system to suite your needs.

Receive Call from your Computer

Get everything you need to manage your telephone system from your computer. Get the power of an enterprise solution complete with call analytics and reports, making it easy to manage your costs as well as understand where most of your clients call to. You can customize your call center and receive calls from anywhere on the globe.

Roaming

Acquire international numbers on the cloud allowing your calls to be automatically forwarded to you on the go. You will also call from within your application allowing you to avoid expensive roaming charges. If you run your business across borders, let your local clients call you on the cloud and get your calls wherever you are on the planet.

Realtime monitoring

Manage all your call analytics from your dash board, allowing you to see how your clients communicate with you, how much you spend on follow-up, supporting existing clients or making cold calls.